PRIVACY POLICY
This website is owned and maintained by POWERBOX INTERNATIONAL LTD (referred to in the following text as "we", "our", "us”)
If we use the term “our Group”, this means us and our subsidiaries, our ultimate holding company and its subsidiaries (or any of them).The term “our online services” refers to silverlinetools.com, our mobile and tablet applications, our pages on third party social media platforms, such as Instagram, Facebook, Twitter, Pinterest and Google+ and any other websites or apps we own or maintain from time to time.
The term “our services” refers to our online services and any of our other products and services offered from time to time.
If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy. We respect the privacy rights of our visitors and recognise the importance of protecting the information collected about them. This privacy policy is about how we collect, store, and use the personal information you provide to us.
This privacy policy explains:
- What personal information we collect from you and how
- What are cookies?
- How this information may be used
- How and with whom we will share your personal information
- Marketing opt-in and opt-out provisions
- Safeguarding your personal information
- Why we link to other websites
- How we can make changes to this policy
- Where and how to ask questions or contact us about this policy
If you are under 16, you must inform a parent or guardian about our privacy policy and obtain their agreement to the privacy policy before registering or subscribing.
We collect personal information about you when: you register or subscribe for one of our services, use our online services, interact with us in any other way (such as via social media), click on an advert we place on ours or someone else’s website, ask for information or assistance, provide a testimonial or other feedback, comment on blogs or articles featured in our services, attend an event that we run or sponsor, enter competitions or special promotions, participate in research panels, or fill in surveys.
By registering a product or subscribing to our services, you consent to the use of your personal data in line with this policy. We may also receive information about you from our Group and from third parties with whom we have a business relationship. The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, IP address, search criteria, shopping history, shopping preferences, the type of browser you use (a browser is the program you use to look at websites, such as Internet Explorer, Chrome, Firefox or Safari), the times when you access the site and for how long, your referring URL (the site you use to access our website), photographs and other content you share with us when you use our services, date of birth, password details, and any other information you may give us. We may record or monitor calls that you receive from us or make to us. We do this for security and training purposes, and to improve the services we provide to you.
We and our business partners collect information about your use of our online services using cookies. Cookies are very small files that are sent by us to your computer or other device which we can access when you visit our site in future. Cookies help us remember who you are and other information about your visits. They can help display the information on a website in a way that matches your interests. Most major websites use cookies. For more information about how we use cookies, please read our Cookie policy below.
Whenever you give us your personal information we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, on the data entry forms you complete, in any relevant terms and conditions, and on pages or emails which link to the data entry forms.
Customisation of our online services and advert targeting:
We may use the information you give us about yourself and the information we collect via cookies when you use our online services to build up a picture of your interests. We may then use this information to try to make sure that when we send you marketing communications and when you visit our websites or use our online services, you don't miss offers and information that might interest you. This information may also be used by our third party advertising agencies and networks, to advertise our own or third party products and services to you when you visit third party websites and online services. This is called advert targeting or interest-based advertising. For more information on how to reject targeted advertising or interest-based advertising cookies please read our cookie policy below:
Testimonials:
If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services.
Comments and reviews submitted to our online services:
If you wish to submit a comment or feedback on a blog or article featured on our services, we may (but are not obliged to) publish your comment online or offline to promote our business and our services. We will collect your name or username which will be displayed next to your comment and e-mail address – this will not be published, but may be used to contact you in relation to your comment.
Social networks:
If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Twitter, Pinterest and Google+, information you provide will be subject to the third party privacy policy, as well as this privacy policy.
Customer surveys:
Every now and again, we may ask you for your opinion on our services and the products you have purchased through our services. When we carry out research or surveys, we may use cookies and may combine the information collected by those cookies with your answers.
We will share your information with other companies in our Group, who may use it for their own business purposes, as set out in their privacy policy. These purposes may include financial reporting and analysis, strategic planning, the development of customer segmentation and metrics to provide a consistent view of our customer base, research and analytics, to help us source the right products in future and make better product recommendations, more effective targeting of our marketing campaigns, the creation of inspiring content and editorial features, the development of new products, and collaboration opportunities with designer brands. It will also be used to provide more tailored marketing by phone, post, email, SMS or any other means (electronic or otherwise) and you expressly agree to such use.
We may also share or match your data with third party business partners to provide you with the products, services or information you ask for or for interest-based advertising. We may pass your information onto one or more of the following organisations: (i) data processing companies, mailing houses and other third party suppliers working on our Group’s behalf; (ii) advertising agencies and other advertising intermediaries; (iii) credit reference or fraud prevention agencies, which may keep a record of that information; (iv) research students, universities and other research and development organisations; (v) regulatory bodies, government and enforcement agencies, such as the police.
We collate information about site traffic, sales, wish lists, and other commercial information which we may pass onto third parties, but this information does not include any details which can identify you personally.
We, or our third party business partners, may also ask you if you want to receive marketing if you enter a promotion or attend an event thrown or sponsored by us. Other companies in our Group may also pass your personal information to us for marketing use. Marketing communications you subscribe to will only be sent by our Group.
You have the right to ask us not to use your personal information for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Whenever you receive direct marketing from us, we will tell you how to unsubscribe.
If you tell us that you do not want to receive direct marketing, we will still contact you in order to provide you with products and services you request and for administration purposes. If you wish to be fully removed from all mailing lists, please email privacy@silverlinetools.com with the subject line “STOP EMAILS”
We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us. We have put in place technology and security policies which are designed to protect the personal information we hold about you. We also follow the security procedures that applicable privacy laws require. These cover storing, using and releasing any information you have provided and, as well as measures designed to prevent unauthorised access or use.
We use Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use.
Our website may contain hyperlinks to websites that are owned and operated by other organisations. These websites have their own privacy and cookie policies, and we urge you to read them. They control how your personal information is used when you give it to these other organisations or they collect it with cookies. We do not approve any other websites and we are not responsible for any information, material, products or services that are on or accessible through those websites or for the privacy practices of websites run by other organisations. If you use these other websites you do so at your own risk.
We may update this privacy policy from time to time so you may want to check it each time you give us personal information or use our websites.
If you require further information about our privacy policy, please contact us at privacy@silverlinetools.com
COOKIES POLICY
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser ‘Help’ for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
If you create an account with us then we will use cookies for the management of the sign-up process and general administration. These cookies will usually be deleted when you log out; however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase, and as such this is the kind of data these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure we offer the best possible prices.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
We also use social media buttons and/or plug-ins on this site, which allow you to connect with your social network in various ways. For these to work, the following social media sites, including Facebook, Twitter, Instagram, and Pinterest, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
More Information
Hopefully this document has provided clarification. In order for us to provide a better service, we always suggest that you leave cookies enabled when visiting our website. If you would like more information, please contact us by emailing privacy@silverlinetools.com
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